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Open Source Tools Tagged customer-support

6 tools

Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and au

Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions. It is positioned as an open-source alternative to Manychat, Zendesk, Intercom, Open. Primary category: Customer Communication Platforms. Detected stack: JavaScript, Github Actions, NodeJS, Bash, Typescript, Docker. Review the imported record before publishing or editing SEO copy.

Stars29.9K Forks7.4K Last commit5 days ago

Open-source CRM software for managing customers, companies, projects and opportunities. Intuitive interface with cloud and self-hosted options availab

Open-source CRM software for managing customers, companies, projects and opportunities. Intuitive interface with cloud and self-hosted options available. It is positioned as an open-source alternative to HubSpot, Salesforce, Attio, Pipedrive. Primary category: CRM Systems. Detected stack: JavaScript, Github Actions, NodeJS, CSS, npm, AWS. Review the imported record before publishing or editing SEO copy.

Stars3K Forks871 Last commit1 week ago

Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.

Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction. It is positioned as an open-source alternative to Zendesk, Hiver, Front, FreshDesk. Primary category: Customer Communication Platforms. Detected stack: JavaScript, Github Actions, NodeJS, CSS, Bash, Typescript. Review the imported record before publishing or editing SEO copy.

Stars3.2K Forks817 Last commit5 days ago

Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.

Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support. It is positioned as an open-source alternative to Zendesk, Hiver, Front, FreshDesk. Primary category: Customer Communication Platforms. Detected stack: JavaScript, Github Actions, NodeJS, Bash, SCSS, Vue. Review the imported record before publishing or editing SEO copy.

Stars4.3K Forks670 Last commit5 days ago

AI-enhanced live chat platform for seamless customer engagement, featuring chatbots, multichannel support, and advanced analytics.

AI-enhanced live chat platform for seamless customer engagement, featuring chatbots, multichannel support, and advanced analytics. It is positioned as an open-source alternative to Manychat, Voiceflow, Chatbase, Open. Primary category: Customer Communication Platforms. Detected stack: JavaScript, Github Actions, NodeJS, CSS, Bash, Typescript. Review the imported record before publishing or editing SEO copy.

Stars319 Forks134 Last commit1 week ago

Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently. It is positioned as an open-source alternative to Zendesk, Open, Hiver, Front. Primary category: Customer Communication Platforms. Detected stack: JavaScript, Github Actions, NodeJS, CSS, Bash, Typescript. Review the imported record before publishing or editing SEO copy.

Stars5.7K Forks999 Last commit4 days ago